Reference

What Governs Your Account on galisatta

These terms set out the rules that apply to your account, your data and your use of our platform where local law permits.

Jurisdiction-Aware TermsData Privacy CommitmentAccount Security PolicyUPI & Paytm Payment ConditionsRight to Access & Correction
galisatta What Governs Your Account on galisatta
CONTACT LEGAL TEAM

How to Reach Us for Legal or Policy Queries

If you have a question about these terms, want to request a copy of your data, or need to raise a formal concern, our team is…

Email Support Write to our policy team directly at the address listed in your account dashboard.
Live Chat Our chat agents handle day-to-day policy questions around account conditions, transaction terms and cookie…
Account Help Centre The Help Centre inside your account dashboard contains the latest version of our terms…
HOW WE HANDLE THIS

Our Approach to Data, Cookies and Account Security

We treat data handling and account security as operational responsibilities, not just legal formalities. Here is what we do in practice and who to contact when you need something changed.

Data Collection

We collect only what your account needs to function: name, contact details, payment method identifiers like your UPI handle, and session data. We do not sell your personal information to third-party marketing networks under any circumstances.

Cookie Use

Cookies on our site manage your session, remember your language preference and measure page performance. You can adjust non-essential cookie categories in your browser settings at any time without losing access to your account.

Account Security

Every account uses encrypted login credentials and we require re-authentication before any withdrawal is processed. If we detect unusual activity — such as a login from an unrecognised device — we flag the session and notify you immediately.

Data Retention

Transaction records and account history are retained for the period required by applicable financial regulations in your jurisdiction. When the retention period expires, records are securely deleted from our systems on a scheduled basis.

Your Right to Access

You can request a full export of the personal data we hold on your account at any time. Submit the request via the email address in your dashboard and we will deliver the data file within the timeframe required by applicable law.

Corrections and Deletion

If any detail on your account is inaccurate, contact our policy team by email and we will correct it within five business days. Deletion requests are processed subject to any legal retention requirements that may apply to your transaction history.

Your Legal and Privacy Questions, Answered

The questions below cover the most common things you might want to know about your rights, your data and how our terms apply to your account. If your question is not listed here, our policy team can be reached by email through your account dashboard.

Access and eligibility depend on local law and are available where local law permits. If online gaming is restricted in your state, those local rules take precedence over our platform terms and you should check your regional regulations before opening or using an account.

We collect your name, contact details, date of birth for age verification, and payment identifiers such as your UPI handle or Paytm number. Device and session data are also logged to protect your account from unauthorised access attempts.

Transaction records are retained for the period mandated by applicable financial and gaming regulations in your jurisdiction. Once that period expires, records are deleted on our scheduled purge cycle. You can request the exact retention period for your account via email.

Yes. Send a data-access request to the policy email address shown in your account dashboard. We will compile and deliver your data file within the timeframe required by the data-protection rules applicable to your region.

Email our policy team with the specific details you want corrected or removed. Corrections are processed within five business days. Deletion requests are fulfilled subject to any legal retention obligations tied to your payment or transaction history.

We store payment identifiers — such as your registered UPI handle — only to match withdrawal requests to your verified account. We do not store full bank credentials or card numbers. All payment data is encrypted and access is restricted to authorised verification processes.

After account closure, we retain records only for as long as required by applicable law or regulation. Data that is not subject to a legal retention requirement is deleted within 30 days of closure. You will receive written confirmation once deletion is complete.