Reference

Terms and Conditions That Govern Your galisatta Account

Before you open an account or start exploring our lobby, these Terms and Conditions set out the rules that apply between you and galisatta — covering account access…

Governed by applicable lawIndia accounts: UPI, Paytm, PhonePeAccount rights and responsibilitiesWithdrawal and deposit conditionsPolicy update notifications
galisatta Terms and Conditions That Govern Your galisatta Account
TERMS CONTACT PATHS

Reach Us With Any Terms-Related Query

If any clause in these Terms is unclear, or you believe your account rights have not been applied correctly, our support team is the right first…

Live Chat Start a live chat session directly from your account dashboard.
Email Support Write to our support address for detailed Terms queries.
Help Centre Our Help Centre hosts the current version of these Terms, a change log of…
HOW WE HANDLE THIS

Account Security, Data and Your Rights Under These Terms

We hold account data securely and process it only for the purposes described in these Terms and our Privacy Policy.

Data Retention

We keep your account and transaction records for as long as required by applicable law. Once that period ends and your account is closed, personal data is deleted or anonymised in line with our data-handling policy.

Cookie Policy

We use session and analytics cookies to keep your account login active and to understand how the platform is used. You can manage cookie preferences from the settings menu without affecting your ability to access the lobby.

Account Security

Your account is protected by password hashing and two-factor authentication options. We will never ask for your full password via chat or email — any such request should be reported to our support team immediately.

Who to Contact

For data access requests or corrections, email our data team with your account ID and the specific change you need. We process such requests within 30 days in line with applicable Indian data protection requirements.

How to Request Changes

Account details — name, linked UPI handle, Paytm number, PhonePe number — can be updated from the account settings page. Changes to identity-verified fields require you to re-submit the relevant document for confirmation.

Policy Update Process

When these Terms change materially, we notify you by email and show a banner in your account dashboard. You have 14 days to review before the update takes effect; if you disagree, you may close your account during that window.

Answers to Common Questions About These Terms

The questions below address the clauses we hear about most often — from how deposits via UPI are treated under these Terms to what happens if you want to close your account. If your question is not covered here, reach our support team via live chat or email.

Access to galisatta depends on local law and is available only where local law in your state or territory permits it. You should verify that participation is lawful in your location before opening or continuing to use an account.

We send an email notice and display a dashboard banner at least 14 days before material changes take effect. If you continue using your account after that date, you are considered to have accepted the updated Terms without needing to sign anything.

Yes. Email our data team with your account ID and a written data-access request. We process requests within 30 days and will send you a structured copy of the personal data we hold, in line with applicable Indian data-protection rules.

Yes, all deposits and withdrawals processed through UPI, Paytm, or PhonePe are subject to these Terms as well as the individual rules of each payment provider. In case of conflict between the two, applicable law determines which takes precedence.

You can close your account from the settings page at any time. Any verified pending withdrawal will still be processed to your registered UPI, Paytm, or PhonePe account after closure, subject to our standard verification checks.

A breach may result in suspension or permanent closure of your account, forfeiture of any pending promotional credits, and — where required by law — reporting to the relevant authority. We will notify you of any action taken unless prohibited from doing so.

These Terms place that responsibility on you. We take reasonable steps to restrict access in prohibited regions, but you must independently confirm that using galisatta is lawful in your jurisdiction before opening an account or making any deposit.