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How galisatta Handles Your Personal Data

At galisatta, we treat your personal data as yours — collected only for what we need, stored securely, and never sold to third parties.

No data sold to advertisersEncrypted account storageIndia-region data handlingRight to access your dataClear retention periods
galisatta How galisatta Handles Your Personal Data
REACH OUR PRIVACY TEAM

Contact Us About Your Privacy

If you have questions about how your data is used, want to request a copy of your records, or need to raise a concern about data…

Email Privacy Request Send your data access request or deletion query to our dedicated privacy inbox.
Live Chat Support Reach our support agents directly through the chat widget in your account dashboard.
Postal Address For formal written requests regarding your personal data — including subject-access requests and objections…
DATA SECURITY AND PRACTICES

How We Protect and Manage Your Account Data

Security at galisatta is built around encryption, access controls, and defined retention windows — not vague promises.

End-to-End Encryption

All data transmitted between your device and our servers is encrypted using TLS 1.2 or higher. This covers payment instructions sent via UPI, Paytm, and PhonePe, as well as login credentials and session tokens.

Cookie Usage

We use session cookies to keep you logged in and analytics cookies to understand how our lobby is navigated. You can review and adjust cookie preferences through the settings panel inside your account at any time.

Account Security Controls

Your account is protected by password hashing and optional two-factor authentication via your registered mobile number. We never store raw passwords, and login attempts from new devices trigger a verification step automatically.

Data Retention Periods

We retain transaction records and identity documents for the period required under Indian financial regulations. Account data is deleted within 90 days of a verified account-closure request, unless a legal hold applies.

Who Has Access

Internally, only staff whose roles require it — account verification, fraud review, finance — can access identifiable user data. All such staff operate under confidentiality agreements, and access is logged and audited regularly.

Requesting Changes to Your Data

You can request correction of inaccurate data directly from your account profile page. For deletion or full-export requests, contact the privacy team via email or live chat; we process verified requests within 30 days.

Your Privacy Rights — Common Questions

These questions cover the data rights that matter most to your account — what we hold, how long we keep it, and how to act on your preferences. If your question is not covered here, our privacy team is reachable via live chat or email.

We collect your full name, email address, mobile number, date of birth, and payment identifiers such as your UPI handle or Paytm number. We also log device type and IP address for security and fraud-prevention purposes.

We share data only with payment processors (UPI, Paytm, PhonePe) to complete transactions and with identity-verification services required by regulation. We do not sell or rent your data to advertisers or unrelated commercial entities.

Submit a subject-access request through the privacy email listed on this page or via live chat. We verify your identity and deliver a structured data export within 30 days, in line with applicable Indian data-protection requirements.

Yes. If you close your account and submit a verified deletion request, we remove identifiable records within 90 days. Some transaction records may be retained longer where Indian financial regulations require it.

Payment identifiers are transmitted over TLS-encrypted connections and are never stored in plain text. PhonePe and Paytm transactions are handled by those providers' own secure infrastructure; we store only a reference token, not the full account number.

Session cookies keep your account active during play. Analytics cookies help us understand which lobby sections are used most so we can improve them. You can turn off non-essential cookies from the settings panel inside your account profile.

This policy applies to all accounts where access is available under local law. Processing of your data is subject to applicable Indian data-protection legislation, and your rights under those laws are fully recognised by our privacy team.